We are the ‘watchmakers’ of the digital world
Our mission is to ensure that your IT division continues to function as accurately and smoothly as a watch. That is why we consider ourselves the “IT Watchmakers.” Our talented technicians, craftsmen in their own right, know how to simplify complex matters, improve processes, anticipate business requirements and innovate. Our success is actually a result of implementing the innovation, performance and quality trio in all services that we provide to our clients. A total of more than 800 Clients, from small industries to major multinational groups, continue to place their trust in us.
A unique company in the market
Founded in 2000 in Saint-Denis (France) by two brothers, Stéphane and Patrick AISENBERG, LINKBYNET has today become a company renowned throughout the domain of facilities management of websites, information systems and Cloud computing. For 15 years, despite a challenging market, LINKBYNET has continued to grow and enter new markets. The company now has a new, broader strategy: involving the Cloud more in our development and acquiring new partners.
A company that is international… yet so near you!
LINKBYNET is present in Europe, Asia-Pacific, North America and Asia. This structure gives us a virtual service center available 24/7, to address all your requests and in particular, to provide you with local support. Today, LINKBYNET has more than 600 employees in France, Canada, the United States, Mauritius and Asia. This “follow-the-sun” strategy ensures seamless service to our clients in any time zone.
In 2004, to meet increasing service requests in the early morning in France, LINKBYNET opened its first subsidiary and established a presence in Mauritius. The Mauritian employees, who can speak both French and English, provide better support to international clients.
In 2012, opened its very own training center to develop expertise in our fields of business.
In 2014, LINKBYNET INDIAN OCEAN initiated commercial development of LINKBYNET activities in Africa, Middle East and the Indian Ocean Islands including Reunion, Madagascar, Seychelles.
LINKBYNET INDIAN OCEAN has now more than 160 employees in Mauritius and is a major player in outsourcing and cloud services, web e-Business and Information Systems across these regions. LINKBYNET supports companies in their migration to the cloud thanks to its value-added services of Cloud Service Brokerage.
The Pursuit of Service Quality
Since it was founded, LINKBYNET has been prioritizing the quality of services provided to its clients. Our quality policy is based on frameworks well-known in the market. These practices ensure both the quality and consistency of service provided to clients. The expertise acquired, methods implemented and know-how of our employees are illustrated by the ITIL, ISO 20000 and ISO 27000 certifications we have obtained.
Our obsession with client satisfaction
The entire world revolves… around you!
Since it was founded, LINKBYNET has based its growth on ensuring that client satisfaction and fulfilling client requirements form the core of its strategy. Our clients’ trust is represented by a 95% annual renewal rate.